Insurance Adjusters: Click here to submit claims

At Mervis we understand that you’ve suffered a loss and our goal is to help you recover from that as quickly as possible. We will work proactively with your insurance company to facilitate completion of the replacement or repair process in a timely fashion. Mervis has long standing relationships with all of the national insurance companies and many of the smaller regional ones. Simply request that your insurance company work with Mervis and we will take care of you every step of the way. 


There is no need to be intimidated by the replacement process; Mervis will help you every step of the way. The process is very simple:  


1. Contact Mervis’ Jewelry Claims Central at 703 287 1640 or call any Mervis location and schedule an appointment to consult with one of our insurance professionals regarding your particular jewelry loss.

2. Contact your insurance company and follow their claims submission procedure. Advise your claims adjuster that you are working with Mervis Diamonds for the replacement.

3. Provide the name of your adjuster and claim number to your Mervis Diamonds Insurance Representative.

4. Sit back and relax. We’ll handle the rest.

Why Mervis? 


Fast quotes. Superior service. Guaranteed. 


In addition to speed, Mervis Diamonds has largest and most advanced facility of its kind in the region. Mervis Diamond Center offers private consultation rooms that are architecturally correct for you to view the perfect stone or jewelry under ideal conditions. Mervis services all colored stones and pearls as well as diamond jewelry. Our Tyson’s Corner facility is one of the largest sources of diamonds under one roof in the United States. In addition to our Diamond Center, Mervis has three other locations in the DC Metropolitan Area.  


Are you outside of  the DC Metro area? No problem, we will come to you. If for any reason coming into one of Mervis’ four locations isn’t convenient, we will come to you. We’ll meet you in your place of business, your home or other mutually agreeable location.  


Lastly, Mervis is the only jewelry retailer in the insurance replacement business to guarantee its work. If you’re not happy then neither are we and Mervis will work with you until you are 100% satisfied.  


Why Have Property Insurance? 


A positive claims experience start with having the right coverage. Your total property limit may give you the impression you have plenty of coverage, but you may find that your category limit on jewelry isn't nearly enough to replace even the average engagement ring.  


For example, your policy might have limits in categories like these: 


-Money, bullion, bank notes and coins.

-Property for use in a business while the property is away from your home. This doesn't include computers, drives or other storage media.

-Property for use in a business, including property held as samples, while the property is at your home. This doesn't include computers, drives or other storage media.

-Accounts, bills, deeds, evidences of debt, letters of credit, notes other than bank notes, passports, securities, tickets and stamps

-Theft of jewelry, watches, precious and semi-precious stones, gold other than goldware, silver other than silverware, platinum (other than platinumware), pewter (other than pewterware) and furs, including any item containing fur that represents its principal value; subject to a maximum amount of $1,000 per item.

-Any motorized land vehicle parts, equipment or accessories not attached.

-Theft of silverware, pewterware and goldware.

-Computers, drives or other storage media, whether or not the equipment is used in a business. Storage media will be covered up to the retail value of the media.

-Theft of rugs, including, but not limited to, any handwoven silk or wool rug, carpet, tapestry, wallhanging or other similar article whose value is determined by its color, design, quality of wool or silk, quality of weaving, condition or age; subject to a maximum amount of $2,500 per item.